FAQs

We hope we can answer all your questions with our FAQ's page but if you find you still have a question that may not be on the list, shoot us an email hello@adelaantoinette.com. We are happy to help! 

When will my order ship?

All items are shipped within 3-5 business days from Brooklyn, NY.

Do you ship internationally?

Unfortunately not at this time. 

Do you have a physical shop location?

When the vibes are right and conditions are perfect, we shall open a galery in the future until then shop us online or visit our stockist for a location near you.

Could you make a custom order for me?

Possibly! Depending on the time and ask but you can contact hello@adelaantoinette.com for more info!

 

Club Subscription 

What type of club subscriptions are available?

We have three clubs to choose from, Sticker Club, Snail Mail Club  and our Combo Club. We keep it fresh with a new theme every month! You can pause or cancel your subscription at anytime. 

Can I make changes or cancel my club subscription?
First of all, thank you for joining our clubs! Should you want to make any changes to your club subscription, including canceling, please log into your account using the person icon located in the top right hand corner of our homepage. From there, please log in or click the button to create a password to access. For any issues, please email us at hello@adelaantoinette.com